Deliveries
We endeavor to deliver within stated times subject to the limitations set by our logistics suppliers. Beacause deliveries are made by these third parties times are subject to change without notice. If you seriously need any paintings or prints delivering by a certain date please contact us by email for help before ordering.
Regular collectors of Neil McBride living within 50 miles of York can view paintings in their own homes by special arrangement. Please email with details of previous works bought and new works that you are interested in.
Framing
Our chosen frames are professionally made to suit each painting/print.
If you want a particular style of frame we will try to help. Simply send an email outlining your thoughts or phone 01347 833130 to discuss your requirements. We can then email a small image to confirm your choice. If you are happy you can then submit an order through the normal payment method.
Payment methods
We currently accept instant payment and order processing through PayPal or pre-payment by cheque (subject to clearance).
Packaging
Neil takes great care to create works of art that are modern and stimulating for your continued enjoyment and investment.
Framed original paintings and prints and box canvases are delivered thoroughly wrapped in fluted board and bubble wrap for security. Unframed prints are rolled into cardboard mailing tubes.
Returns Policy
Neil McBride is committed to supplying quality products and your satisfaction is 100% guaranteed.
If you are not completely satisfied with your purchase you may return it within 30 days for a complete refund or rplacement of product. Shipping charges will not be refunded.
If your order arrives in a condition which is not satisfactory please follow these simple steps.
1. Take a digital photo of the item and any damaged packaging.
2. Attach these to an email addressed to enquiries@neil-mcbride.co.uk
3. Write a brief description of your reason for return.
4. Tell us wether you want a replacement or your money back.
5. Include the shipping ID from the packaging.
We will email you with notification that your request is being dealt with.
To return your item(s) please pack them in the original tube or box and include the completed Return Instructions form which you will find on the back of the Packing List included with your order. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Refund.
What is a Signed Limited-edition Print
A Signed Limited Edition Print is published in small "Limited Editions" and signed & numbered by the artist in pencil. Pencil signatures are very important as this confirms that the signature is original and not printed. (Have you ever tried rubbing ink out?)
Neil McBride's editions are usually in a small quantity of 75 to maintain exclusivity and value.
